Key Performance Indicators- Bringing Accountability

  • IWT based optimal logistics chain must provide a clear value proposition for its customers - IWT should be efficient, reliable and consistent.
  • Efficient control, management and planning requires information on the extent to which objectives are reached.
  • This can be done by monitoring key indicators which measure internal and external performance.
  • By comparing key performance indicators (KPIs) and benchmarking them against past performance and/or alternate routings, it becomes possible to gain insight on operations and potentially improve efficiency
  • Select Operational KPIs- to be tracked during Pilot

    Sample KPI Reporting template- to be finalised later